Privacy Policy

1. Introduction

Obsidian Digital Holdings LLC, doing business as CLAREO Health ("we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://useclareo.com and make purchases from our store.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, shipping and billing address
• Payment information (processed securely through Shopify Payments)
• Phone number (when provided)
• Order history and product preferences
• Communications you send to us (support emails, contact forms)

We also automatically collect certain information when you visit our site:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our business, including:

• Shopify (e-commerce platform and payment processing)
• Shipping carriers (to deliver your orders)
• Analytics providers (to understand site usage)
• Marketing platforms (with your consent, for email and advertising)

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our site.

6. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through PCI-compliant payment processors. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise any of these rights, please contact us at support@useclareo.com.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: